Terms & Conditions

Customer Care

For all general questions , concerns, and order inquiries please contact us at info@swimfemme.com with your order number

Privacy & Safety

Order Protection Guarantee

 

As a protection of product and value each order that leaves our office and shipped will always be covered with insurance. This protects our customers package and Eau Femme Swimwear.



100% Secure Ordering

 

Safety is our number one goal at Eau Femme Swimwear. All transactions are processed via PayPal to ensure all methods of safety has been covered. Customers are taken to a protected PayPal website that will show their order total on the secure PayPal website. To pay by credit card without a PayPal account please  fill out the easy payment form below the log in section on the PayPal website If its preferred to pay using PayPal,  please log in to your personal PayPal account and pay in as little as a few as three clicks.

Wholesale Inquiries

Eau'Femme Swimwear offers a generous wholesale program with merchandising support and complimentary creation of custom gift sets. We require a business name and merchant number to open a wholesale account. Feel free to call us with questions; we would love to go over our best-sellers and help you decide which items are the best match for your demographic.

 

Accepted payment methods for wholesale orders include visa, Mastercard, American Express, wire transfer checks (must clear before shipment is released). 

Please contact us at info@swimfemme.com to open up a wholesale account and get a wholesale website login.

1. Please note that we have taken great strides in building the EF brand therefore  products may not be altered in any way for resale. Prohibited alterations include, but are not limited to, dye processing, appliqués, screen-printing and reconstruction.  

2. Re-stocking/cancellation fee: buyers will be charged a 20% restocking/cancellation fee on orders that are cancelled within 30 days before delivery. All sales are final. Restocking fee will be charged to your credit card on file at the time of cancellation, or after 3 attempts to reach you.

3. Minimums:    
opening order:  $300
in stock order: $200

4. Note: clients must have seasonal orders on file to qualify for in-stock re-order minimums.

5. Sizes: for clothing orders, three different sizes in the same color and trim must be ordered for any chosen style. Sizes need not be consecutive.

6. Shipping: orders will be shipped via USPS. All wholesale online orders are subject to additional shipping charges following review and processing. International and domestic wholesale orders can be subject to additional shipping charges following processing of online wholesale orders. Wholesale online purchases are not eligible for free shipping promotions. Wholesale online purchases are not eligible for "flat rate" shipping promotions. Additional shipping charges may apply.

7. A credit memo will be issued for authorized returns to be used towards a future order or invoice. No refunds will be processed.

8. Coupon codes for our regular retail customers are not valid on wholesale orders. If you use an unauthorized coupon, your account will be billed. Your credit card on file will be billed at the time of processing for the full price. Wholesale accounts that either use a coupon code or purchase during a retail promotion may have the tags marked with black permanent pen to show which items were charged incorrectly.

9. Wholesale accounts are not permitted to sell on amazon.com. or Ebay.com

10. Cancellation of online wholesale orders are subject to a 20% restocking fee.

11. Cancellations or refunds of online wholesale orders are applied to the customer’s online wholesale account as online store credit only.

12.  Wholesale flash sales, in stock promotions and discounts are only available to active accounts.  To become an active account, we need a seasonal pre-order on file, meeting the minimum of $300.  Your online account may remain activated, but discounted wholesale in stock orders will be refunded and restocked if the criteria for active account is not met and a coupon is used.  

13. Placing a wholesale order confirms your understanding of the above.

We are committed to the highest quality of customer service. Positive, personal interactions comprise the foundation of our long-term business relationships. 

Thank you for your support and interest.

To become a retailer contact us at info@swimfemme.com

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

© 2025 Abella La Mode/ Eau'Femme Swimwear

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